Returns & Exchanges
At Bird in Hand, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original, unused condition. If your order isn't quite right, our simple exchange process ensures you find exactly what you are looking for.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email to ensure your package is tracked and insured.
Pack and Ship
Securely place the items in their original packaging and drop the parcel off at any authorized carrier location.
Receive Your Refund
After our team inspects the returned goods, we will process your refund or ship your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing